Shipping + Returns

We offer complimentary shipping for shipments within the US. 

For international shipments, please be sure you are viewing the site through the correct location by selecting your local country on the tab in the lower left hand corner. You will be redirected to an international checkout which will calculate and quote shipping, duties and taxes up front, so there will be no surprise charges when your item arrives. 

If for any reason you are not satisfied with your web order, we gladly accept returns on non-custom pieces for a full refund within 14 days of receipt. 
Unworn merchandise is eligible for exchange or return for store credit up to 30 days from the delivery date.
Refunds will be issued to the credit card from which the order was processed. Please email for information if you need assistance.  

Custom orders are final sale and will not be refunded.  If you would like to adjust your custom order, it may be exchanged for store credit up to 14 days after receipt. 

For international orders, please note, duties and taxes are estimated at check out and are to be paid by the customer upon delivery of the goods. In the event of an international return, Spinelli Kilcollin is not able to refund shipping charges, duties or taxes. 

Each piece we create is unique and no two setting patterns are ever identical. When using two stone colors in the one band, the ratio will be a 50/50 mix, plus/minus 5%. When using three colors, such as our CCW mix, the ratio is measured equally each time, plus/minus 5% to allow for the randomized pattern in our setting work.

Making changes to a size or style more than two weeks after receipt will be subject to additional charges.

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